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Privacy Policy

This Privacy Policy explains how Slimta.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Consent

By using our website, you consent to the practices described in this Privacy Policy and agree to its terms.

Contact Information

If you have any questions regarding this Privacy Policy, need more information about our privacy practices, or wish to make a complaint, please contact us via email at info@slimta.com or by mail at:

Ajman Al Jurf2, SLIMTA General Trading LLC


Collecting Personal Information

We collect certain information about your device, interactions with the Site, and other data necessary to process your purchases. The term "Personal Information" refers to any data that can identify an individual.

Device Information

  • Purpose: To optimize your user experience and load the Site correctly.
  • Source: Collected via cookies, log files, and other tracking technologies.
  • Information Collected: Includes browser version, IP address, time zone, cookie data, browsing behavior, viewed products, search terms, etc.
  • Disclosure: Shared with our processor Shopify.

Order Information

  • Purpose: To process payments, fulfill orders, provide customer service, and send order confirmations or promotions.
  • Source: Collected directly from you.
  • Information Collected: Name, billing/shipping address, payment details, email, phone number.
  • Disclosure: Shared with Shopify and payment vendors.

Customer Support Information

  • Purpose: To provide support and resolve issues.
  • Source: Collected directly from you.
  • Information Collected: Information shared during support interactions.

Minors

We do not knowingly collect Personal Information from children under the age of 13. If you believe a child has provided such information, please contact us immediately for removal.


Sharing Personal Information

We may share your personal information with service providers to help us deliver our services, such as Shopify, payment gateways, and legal authorities if required.


Behavioral Advertising

We use your personal information to deliver targeted ads based on your browsing history. We utilize services such as Google Analytics to understand user interactions with our Site. For more information or to opt out of these services:


Using Personal Information

We use your information to:

  • Provide products and services
  • Process payments and fulfill orders
  • Inform you about new products and offers

Lawful Basis for Data Processing (EEA Residents)

We process your personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate interests

Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.


Automated Decision-Making

We use limited automated decision-making to prevent fraud, but these decisions do not significantly impact you.


Cookies

We use cookies to improve your browsing experience and track site usage. You can manage cookie settings via your browser, though blocking cookies may affect your user experience.

Learn more about cookies at All About Cookies.


Do Not Track

We do not alter our data collection practices in response to “Do Not Track” signals, as there is no industry-wide understanding of such signals.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please check back for updates.


Complaints

If you have any complaints, please contact us using the details provided above.


Last Updated: 01-05-2025